WELCOME TO ORBIT LEASING. Thank you for allowing ORBIT to assist you with your transportation needs. We are pleased to have you as our customer and look forward to a lasting and mutually rewarding relationship. Following are answers to frequently asked questions regarding your ORBIT LEASE AGREEMENT. ORBIT LEASING provides a payment coupon book. The coupons state the date by which each payment is due. For your convenience, ORBIT offers a number of payment method options. Payments may be made by check, money order, check by phone, credit/debit by phone, MoneyGram Express, Western Union Quick Collect, on-line at www.orbitadvange.com, or by authorizing automatic payment withdrawal from a checking or savings account. For your protection, Orbit does not accept cash payments.
When paying by check or money order please include a payment coupon to ensure that payments are properly credited to your account. It is also helpful to write your account number on your check or money order. This number can be found above your name on your payment coupons. When paying by money order, please make sure your name and address are legible and complete.
Regardless of payment method, each monthly payment is due in full on or before the payment due date; there is no grace period. If, for any reason, you are unable to fulfill this requirement of your lease, you must contact ORBIT LEASING prior to your payment due date. As you know from the Customer Agreement and Disclosure Statement you signed at your dealership, an electronic locating and disabling device has been installed on your vehicle. Under the terms of your lease, you have agreed not to tamper with, disable or remove it or allow someone else to do so. This device allows Orbit to locate your vehicle and, should you be in default of your lease, render your vehicle inoperable.
The electronic locating and disabling device also helps protect your vehicle from theft. You may wish to contact your insurance company to determine if this qualifies you for a discount on your insurance. The ORBIT LEASE AGREEMENT sets forth all requirements regarding insurance coverage. You are required to maintain both liability and physical damage insurance. Your policy must name ORBIT as Lienholder, Loss Payee/Lessor, and Additional Insured. Failure to maintain full insurance coverage on your vehicle is a breach of your lease contract. A well maintained vehicle runs better, lasts longer, and costs less to operate. You are responsible for keeping your leased vehicle in good working order, making any necessary repairs, and having maintenance and service work performed. Routine maintenance includes oil and filter changes, inspections of belts and hoses, tire rotations, and checks of tire pressure. Service work may be covered by a manufacturer’s warranty or an extended service contract.
You are responsible for making your regular monthly lease payment even if your vehicle is disabled due to repairs. Your lease allows for normal wear and tear; however, you are responsible for excess wear and tear to the vehicle. Normal wear and use includes such things as minor dings, dents, small scratches, small chips in the paint finish, and reduced tread on tires. Some examples of excess wear and use include broken or missing parts; dented or damaged body panels or trim; cuts, tears, burns or permanent stains of the interior fabric; cracked or broken glass; alterations that detract from the vehicle’s worth; and mechanical and electrical malfunctions. Your lease contract allows 15,000 miles per year. If the allowable mileage limit is exceeded, an excess mileage charge may be assessed at the end of the lease term. You are required to assume the responsibility and cost associated with the annual re-registration and re-licensing of your vehicle. Prior to your annual license plate and registration renewal date you will receive, from the State of Michigan, information regarding how to re-register and re-license your leased vehicle. Please renew your plates promptly. Contact your insurance company immediately to inform them of the accident. You and your insurance carrier are responsible for repairing the vehicle. During the time your vehicle is being repaired, you are still responsible for making your monthly lease payments.
Should your insurance company determine your vehicle to be a total loss, you will need to immediately contact ORBIT to provide insurance carrier contact information to enable ORBIT to process a settlement with your insurance company. You will be responsible for any applicable insurance deductible and for any past due payments or other charges up to the date of the total loss.
Immediately notify ORBIT LEASING of new phone or address information. This will allow ORBIT to maintain contact with you and for any correspondence to reach you in a timely manner. For your convenience, a change of address form can be found at the back of your payment coupon book. As your lease contract comes to the end of its term, you will receive a letter reminding you of your lease expiration date and setting forth your lease-end options and responsibilities. AGAIN, WELCOME TO THE ORBIT LEASING FAMILY. We hope this has provided you with helpful information regarding your ORBIT LEASE AGREEMENT. Please accept the enclosed small gift, and feel free to contact ORBIT’S CUSTOMER SERVICE CENTER should you have questions or concerns not covered in this mailing.
Sincerely,
Orbit Leasing, Inc.
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